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Sudbury Animal Hospital

For the most up to date information on corona virus:

For pet owners on COVID-19:
https://vetmed.illinois.edu/pet_column/coronavirus-pets/

Centers for Disease Control:
https://www.cdc.gov/coronavirus/2019-ncov/index.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2Findex.html

Mass. Dept of Public Health:
https://www.mass.gov/orgs/department-of-public-health

ANNOUNCEMENTS:

Update: 3/20/20 @ 12:45 pm
We are continually adapting our protocol to meet the ever-changing needs of this health crisis, and in an effort to continue to protect our staff as well as our clients, we have made the following change:
For the remainder of today's appointments on 3/20/2020: we are suggesting that clients DO NOT enter the building. If you are willing to remain in your car, please call 978-443-2839 when you arrive and a staff member will assist you. If you would prefer to come into the building with your pet, you will be asked to remain in the waiting area while your pet is examined/treated.
As of Saturday, 3/21/2020, we are NOT allowing clients to enter the hospital (with some exceptions) - please call 978-443-2839 when you arrive for your pet's appointment to receive instructions.
**If you are instructed to enter the hospital, please observe social distancing of 6 ft from other human at all times.
If you are picking up prescriptions, please call 978-443-2839 to receive instructions. Do not enter the building please.
We do not know what the future will hold regarding remaining open and caring for our patients, but we will keep you updated as we know more. We sincerely appreciate your understanding, cooperation and patience as we deal with this ongoing crisis! Be safe and be well!!

The doctors and staff of Sudbury Animal Hospital

3/18/2020
Update regarding COVID-19 protocols at Sudbury Animal Hospital
This health crisis requires an ever changing flexibility in how we provide services to our patients and their owners. We want to take care of your pet's medical needs while keeping our fellow humans healthy too! We are disinfecting continuously throughout the day, but feel the need to take further protective precautions as follows:
As of today, 3/18/2020, we are still allowing clients to come into the hospital for their pet's appointment. We do require that you observe the social distance recommendation of 6 ft from other people at all times, when possible. At this point, we are seeing patients without the owner present in the exam room (with some exceptions). The owner will be in the waiting area to be able to give history and then discuss exam findings with the doctor. We ask that only 1 person accompany the pet into the hospital.
When you enter the building, the receptionist will check you in and direct you where you need to go.
*If you are feeling ill, please do not enter the hospital. Ask a healthy family member to take your place. If that is not possible, please call in @ 978-443-2839 to have a staff member assist you.
Alternatively, if you would prefer to wait in your car during the appointment, please call in when you arrive @ 978-443-2839 and a technician will come out to the car to get your pet. Payments for the visit will be taken over the phone and the doctor will speak to you over the phone regarding the exam findings.
If you would like to re-schedule an existing appointment or make a health concern appointment, please call the office @ 978-443-2839.
For prescription refills, food, etc...please call ahead. You will be asked to pay over the phone for your items, given a pick up time, and asked to call us when you arrive and someone will bring it to your car for you.
Thank you for your understanding, cooperation and patience during this difficult time! We will update will any further changes...be well and stay healthy!
The staff and doctors of Sudbury Animal Hospital

Hospital Hours: